world class service from professionals who care
EXCELLENT
186 reviews on
Tim Mead
2023-06-19
Had to visit there to empty my wife's car out. It was totaled out in an accident. The employees there were very helpful. We always have our cars repaired there with perfect results.
Juan E
2023-06-14
These guys are the definition of excellence! I came here after getting rear-ended, and now my car looks good as new! From start to finish, they were courteous, professional, and communicative. The text updates were really nice as well. 10/10 would recommend.
T.J. Marley
2023-05-19
Their customer service blew me away. They called and updated me several times during the repair and when I picked up the car, it was super clean and the work is flawless! I will definitely be back when I need more body repairs done as well as recommended them to everyone
irishvoxx
2023-04-06
By far the best in Omaha
Sam Tattersall
2023-03-11
We brought our car here after we were hit by someone else. The entire crew was great to work with! From the get go, they were honest and detailed about what we would need to get repaired. They communicated throughout the entire process letting me know the progress status on the vehicle from start to finish. Our car looks as good as new! Would highly recommend!
John Calandra
2023-02-25
Thank you Tim! Tidal Wave car wash near Gretna Walmart left brush scratches in left rear side of my car and would not do anything about it. I visited Shadow Lake Collision Center. Tim buffed out the scratches for me. Greatly appreciated!
Theresa Castro
2023-02-18
I got a damages assessment here. The guy helping me was courteous and honest. Although I hope not to get into another crash for the rest of my life, I'll come back here if I do.
Chris Redding-Wagner
2023-02-15
I sent my car, after an accident, to Shadow Lake Collision. My car was a total loss, but my experience here was top notch. From Makenzie's first greeting, I was treated with quick service, and kindness. They agreed to look at my car for a first estimate and kept it in a gated, secured area. Once it was determined a total loss, the insurance wanted me to empty my car immediately, and I was worried I wouldn't be able to get there before the tow truck. Makenzie assured me she wouldn't authorize the transfer until I had gotten my things out of my car. I was so relieved. When I arrived, Fernando and another man helped me with license plates and other items on my car I needed to remove. The customer service here is phenomenal. I highly recommend them!