Why Choose Us
Why Choose Shadow Lake Collision Center?
At Shadow Lake Collision Center, we do more than fix cars — we restore confidence. With two convenient locations in Papillion and Omaha, we make it easy for drivers across the metro area to access expert-level collision repair and friendly, personalized service.
As a family-owned business, we’ve been serving Nebraska drivers since 1975. Our commitment to quality repairs and customer care has made us one of the most trusted names in auto body repair throughout the region.
Shadow Lake Collision Center offers:
- Accurate state-of-the-art computerized estimating
- A highly trained, certified staff
- Quality of work and customer satisfaction
- Restoration of your vehicle to pre-accident condition
- Warranty with every vehicle repair
- Free computerized estimates. Appointments are preferred but not necessary.
- All insurance claims are welcome. Our friendly office staff offers assistance with all types of insurance claims; we handle all the paperwork.
- We repair all types of vehicles
- Lifetime warranty (in writing) on all repairs
- Overnight key drop
- Free pick-up and delivery
- Rental car assistance
- Towing
- Wheel Alignment and Suspension Repairs
- Glass Replacement
- Paintless Dent Repair
- Full A/C Service Available
- Resistance Welder (Factory-Type Spot Welds)
- Down Draft Bake Paint Booth
- Waterborne Paint Repair —environmentally-safe, excellent durability, color-match system that provides a flawless car finish
- Factory-type Curing Systems
- Chief EZ-Liner Frame Machine
- Chief Genesis Laser Measuring System for precise frame repairs
- Hunter 4 Wheel Alignment Machine with Steering Angle Sensor Recalibration
- All Mechanical Work related to collisions
- You have the right to choose your repair shop. Your insurance company cannot require you to go to a particular repair facility.
- You should choose a repair shop that has “state-of-the-art” equipment and certified technicians (I-CAR or ASE).
- Some insurance companies request that you visit their drive-in claims center before having your car repaired. Whether you choose to do so is your choice. You may prefer to leave your car at your collision repair shop and request that the insurance company send an appraiser to that facility.
- There is no legal requirement that you obtain more than one estimate for your vehicle repairs.
- Differences in shop repair estimates and insurance estimates are common. A lower estimate may not include all necessary work or updated parts prices. If you are unsure why one estimate is different from another, feel free to ask your customer service representative at your repair shop. Verify that your repair shop will perform quality checks on all parts to be installed on your vehicle.
- Use a repair shop that offers a written warranty.
- Your collision repair shop should negotiate your claim on your behalf with the insurance company.
- If your car is unsafe to drive, do not drive it. If you are unsure, check with your repair facility.
- Your car is one of your largest investments. Preserve its value and your safety by having it repaired professionally.
Certified OEM Repairs
We follow manufacturer-approved repair procedures to ensure your vehicle is returned to pre-accident condition — safely and correctly.
Advanced Equipment & Techniques
From frame repair to computerized paint matching, our shop uses cutting-edge technology to deliver precise, lasting results.
Insurance Assistance
We work directly with all major insurance providers to streamline your claims process and minimize stress after an accident.
Two Locations, One Standard of Excellence
Whether you visit us in Papillion or Omaha, you’ll get consistent, high-quality repairs and customer-first service every time.
Local, Family-Owned Values
We're not part of a national chain. Our reputation is built on community trust, transparency, and treating every customer with respect.